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How mp225 Handles Your Personal Information

Your account data, payment details, and browsing activity on mp225 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Account data protectedbKash, Nagad, Rocket payment privacyCookie controls availableData request support
mp225 How mp225 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

mp225 applies account-level security and clear data retention rules so you know exactly where your information goes and how long it stays.

Payment Data Security

bKash, Nagad, and Rocket transaction data is encrypted in transit and at rest. We store only what is needed for withdrawal verification and regulatory compliance.

Cookie Controls

We use session cookies for login continuity and analytics cookies to measure page performance. You can withdraw cookie consent at any time via the banner or account settings.

Account Security

Login sessions use OTP verification tied to your registered mobile number. Suspicious access attempts trigger an automatic account hold pending your confirmation.

Data Retention and Deletion

Account records are kept for the period required by applicable law. Once that period lapses, inactive account data is deleted. You can request early deletion where local law permits.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. Responses are sent to the email address registered on your account.

Team online

Live Chat

Open the chat widget from your account dashboard to reach the support team directly during available hours.

Email Support

Send your data request or privacy question to our support address — include your registered account email for faster handling.

Account Settings

Some data preferences, including cookie consent and communication opt-outs, can be managed directly inside your account settings page.

Common Questions About Your Privacy on mp225

Straight answers to what Bangladesh account holders ask most about data, access, and their rights on mp225.

We collect your name, contact details, date of birth, and the payment method you register — bKash, Nagad, or Rocket. Device and session data is also logged for security purposes.

We do not sell your data. We share only what is necessary with payment processors like bKash, Nagad, and Rocket to complete transactions, and with fraud-prevention services where required.

Contact support via live chat or email with your registered account email address. We will provide a summary of stored data within the timeframe required by applicable law in your region.

Yes. Submit a deletion request through account support. We will remove data that is not subject to a legal retention requirement. Some financial records must be kept under applicable regulations.

Transaction amounts, timestamps, and wallet references are stored securely and used only for withdrawal verification and regulatory reporting. They are not shared for marketing purposes.

Inactive accounts are retained for the legally required period, then deleted. You can request earlier deletion by contacting support, subject to any outstanding regulatory hold on financial records.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.